SwiftyNote FAQ

By
Wendy
Tse
Table of contents
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What is SwiftyNote?

SwiftyNote is an AI-powered medical note-taking platform designed to streamline healthcare documentation processes. It helps healthcare professionals create accurate, comprehensive, and compliant clinical notes efficiently.

Who can use SwiftyNote?

SwiftyNote is designed for healthcare professionals, including physicians, nurses, nurse practitioners, physician assistants, therapists, counselors and other medical practitioners involved in patient care and documentation.

How does SwiftyNote work?

SwiftyNote uses advanced natural language processing (NLP) and machine learning algorithms to analyze clinical data and assist users in creating detailed and accurate medical notes. Users can input patient information such as chief complaint, history of present illness, and other relevant data, and SwiftyNote will generate a session note tailored to your unique workflow. These input can be via text, speech, upload or recording of a patient encounter.

Is SwiftyNote secure?

Yes, SwiftyNote prioritizes data security and compliance with healthcare regulations. We implement industry-standard encryption protocols, access controls, and regular security audits to protect patient information. SwiftyNote is HIPAA compliant.

Do I need to get consent from patients to use SwiftyNote?

While you do not need consent from patients to use SwiftyNote, some features will require consent from your patients, such as when using the recording feature. Click link below to learn more about how to get consent before recording any clinical encounters.

What features does SwiftyNote offer?

SwiftyNote offers a range of features, including customizable templates for various medical specialties, template sharing, text-to-text and speech-to-text dictation, document upload and recording.

Can SwiftyNote be integrated with existing healthcare systems?

Currently, you can quickly and easily copy and paste your SwiftyNote AI-generated notes into any EHR. There is currently no direct integration with EHR yet, but SwiftyNote is in the process of working to integrate seamlessly with EHR systems and other healthcare IT platforms.

Is training required to use SwiftyNote?

SwiftyNote is designed to be intuitive and user-friendly, but we provide training and support resources to help users maximize their efficiency and proficiency with the platform.

Does SwiftyNote understand all languages?

Yes, SwiftyNote can listen to and generate notes from any language. Currently, notes generated by SwiftyNote are in English, but other output languages will be added over time.

What is the pricing model for SwiftyNote?

SwiftyNote is free to try for 30 days! After your trial period, our pricing model tailors to the needs of the individual or healthcare organizations. Please contact us for a customized quote based on your requirements. Learn more: https://swiftynote.com/pricing

Is SwiftyNote used by individual clinicians or larger organizations?

SwiftyNote can be used by individuals and larger organizations. For organizations with multiple users, we offer custom plans designed for your organizational needs. Contact us for more information.

How can I get support for SwiftyNote?

We offer comprehensive support services, including email assistance, online tutorials, step-by-step guides, 1-on-1 support,  and a resource library consisting of knowledge base articles. Our support team is dedicated to ensuring a smooth experience for all SwiftyNote users.

Can I request new features or provide feedback?

Yes, we welcome feedback and feature requests from our users. Your input helps us continuously improve SwiftyNote to better meet the needs of healthcare professionals and to create a SwiftyNote that meets YOUR documentation goals.